Table of Contents
- Types of Data Collected
- Purpose of Data Use
- Cookies & Tracking
- Data Storage & Security
- Sharing Data with Third Parties
- User Rights
- Policy Updates & Contact
1. Types of Data Collected
We collect various types of information when you register and use the m711 platform. This information is necessary to provide you with a secure and personalized experience. We maintain full transparency at every stage of data collection and never gather more than what is required.
Account Information
During registration, we collect your name, email address, mobile number, date of birth, and password. National ID or passport details may also be required for identity verification. This information is used for account security, age verification, and fraud prevention. It is important that the profile information you provide is accurate and kept up to date. Providing incorrect information may result in your account being suspended.
Device & Browser Information
When you use the m711 website or app, your device type, operating system, browser version, and IP address are automatically recorded. Screen resolution, language settings, and time zone may also be collected. This information helps improve the platform's technical performance and supports security monitoring. Device data is also analyzed to detect suspicious logins or fraudulent activity. This information is never sold to third parties.
Payment & Financial Information
BDT transactions may require details from bKash, Nagad, Rocket, or your bank account. We do not directly store full card numbers or complete bank account details — payment processing is handled through secure third-party gateways. Transaction history, amounts, dates, and payment methods are recorded in our system for legal and audit purposes. All financial data is protected using encryption technology. If you experience any payment-related issues, contact our support team and we will verify your details to resolve them.
Usage Data
Usage data such as pages visited, time spent, games played, and events wagered on is collected automatically. We analyze this data to improve our services and personalize the content you see. Click patterns and navigation history help us enhance the overall platform experience. This information is used to improve our services at an aggregate level, not to identify you personally. It also helps us show you relevant promotions based on your preferred sports or game categories.
2. Purpose of Data Use
M711 uses collected data solely for specific, legitimate purposes. We never process your data unnecessarily or sell it to third parties. The purpose of each use is clearly outlined below.
- Account Management & Verification: Your data is used to verify your identity, create and manage your account, and maintain transaction security. Age verification is also part of this process, as m711 is strictly for users aged 18 and above.
- Service Improvement & Personalization: We analyze your usage patterns to make the platform experience smoother and more enjoyable — including recommending games and sports events tailored to your preferences.
- Fraud & Abuse Prevention: Data is analyzed to detect multiple accounts, unusual transactions, and suspicious activity. This keeps the platform safe and fair for everyone.
- Customer Support: When you contact our support team, we use your account and transaction details to provide fast, accurate assistance.
- Legal Compliance: We are obligated to share necessary information with regulatory authorities in accordance with applicable Bangladeshi laws and regulations. This includes retaining financial transaction records for specified periods.
- Promotional Communications: With your consent, we may send you emails or SMS messages about offers, bonuses, and new features. You can opt out of these communications at any time.
3. Cookies & Tracking
The m711 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience. We use several types of cookies, each explained below.
These cookies are essential for maintaining login sessions, storing security tokens, and ensuring the website's core functionality. The platform cannot operate properly without them, so they cannot be disabled.
These cookies help us understand how users interact with the site — tracking visitor counts, most-visited pages, and identifying areas with issues. You can disable these cookies at any time.
These cookies remember your language settings, theme preferences, and other personalized configurations, so your experience matches your preferences on every visit.
These cookies may be used to show you relevant promotions and offers. They are only active with your consent and can be managed through your browser settings.
Most browsers allow you to manage or delete cookies. However, disabling essential cookies may cause certain platform features to stop working. Manage your cookie preferences through your browser's settings menu or contact our support team for assistance.
4. Data Retention & Security
M711 uses industry-standard security technology to keep your personal data safe. We apply the highest level of care at every stage — from data collection through to storage. Our security measures are regularly reviewed and updated to stay ahead of emerging threats.
All data transmissions are secured with 256-bit SSL encryption. Every piece of information exchanged between your browser and our servers is fully encrypted.
Your data is stored in secure data centers with strictly controlled access to prevent unauthorized entry. Regular backups are maintained to ensure no data is lost under any circumstances.
Only authorized personnel can access your data, and only when required for specific tasks. Every access is logged and regularly audited.
Data Retention Period
Your personal data is retained in our systems for as long as your account remains active. Following account closure, certain data may be kept for up to five years to meet legal obligations. Financial transaction records are retained in accordance with regulatory guidelines. Once the specified retention period ends, data is securely deleted or anonymized. For any questions about data retention, please contact our support team.
If you notice any security issues or suspicious activity, please contact our support team immediately. Change your password regularly and never share it with anyone. m711 will never ask for your password via email or SMS.
5. Sharing Information with Third Parties
M711 never sells your personal data or shares it with third parties for advertising purposes. However, limited data sharing with trusted partners may be necessary to operate our services. In such cases, we ensure those partners adhere to the same standard of privacy practices.
- Payment Processors: Financial information is shared with payment providers such as bKash, Nagad, or banking services as needed to complete transactions. These partners maintain their own privacy policies and comply with financial security regulations.
- Technology Service Providers: We work with trusted technology partners to manage cloud hosting, cybersecurity, and technical infrastructure. They may only use your data in accordance with the terms of their agreement with us.
- Regulatory & Law Enforcement Authorities: We are legally required to provide necessary information in response to valid requests from courts or government authorities under Bangladeshi law. All such requests must be submitted in writing and be legally compliant.
- In the Event of a Business Transfer: In the event of a company merger or acquisition, your data may be transferred to the new entity. You will be duly informed before any such change takes place.
6. User Rights
Every m711 user has clear rights over their own data. We fully respect these rights and process all requests promptly. To exercise any of your data rights, please reach out through our support channels.
You can request a full overview of the data m711 holds about you at any time. A detailed report will be provided within 30 days of your request.
If any of your data is inaccurate or incomplete, you can request a correction. Many details can be updated directly from your account settings.
You may request account closure or deletion of your data at any time. Any data not subject to legal retention requirements will be deleted within the specified timeframe.
You may request an export of your data in a standard format. This ensures you retain full control over your personal information.
You can opt out of marketing communications or object to certain types of data processing at any time. Your request will be acted on immediately.
In certain circumstances, you may request that the processing of your data be temporarily suspended. During this period, only storage will remain active.
7. Policy Updates & Contact
M711 reserves the right to update or modify this privacy policy as needed. We will notify you of any significant changes via your registered email or a notice on the platform before they take effect. Updated policies are effective from the date of publication. We recommend reviewing this page periodically to stay informed. If you do not agree with the revised policy, you will always have the option to close your account.
Contact Support
For any questions, requests, or complaints regarding our Privacy Policy, you can reach our dedicated support team. We are available 24/7, every day of the week, Bangladesh time. Data protection requests are typically resolved within 7 business days, though complex cases may take up to 30 days. All data-related requests are processed only after your identity has been verified.
Send any Privacy Policy-related requests to us by email:
support@m711.ws
Join a Safe & Trusted Platform
Your data is always protected at m711. As the trusted choice of millions of players across Bangladesh, we put transparency and security first. Join today and enjoy a safe, secure entertainment experience.